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Help Center
Managing my cards and cards transactions
Cards transactions
Cards transactions
How do I activate and use tips on my Qonto payment terminal?
How do I use Mastercard Click to Pay with my Qonto card?
My Tap to Pay transaction on iPhone was declined, what should I do?
My Tap to Pay transaction was declined on Android, what should I do?
How can I accept contactless payments directly on my Android phone?
Why was my chargeback request denied?
What is a commercial dispute and how long does it take to context with it
You do not recognize a card payment, what should you do?
Which are the eligibility criterias to dispute a card transaction?
What’s a “processing” card transaction?
Why does my transaction appear to be higher than its actual amount?
My card transaction is rejected, what can I do?
What are the different statuses of a card transaction?
Why am I unable to pay the toll?
How do I block an "in progress" card transaction?
How do I release a deposit ?
Do you want to dispute a card debit?
How can I submit a card request?
How do spending categories work for cards?
How to pay with my physical card before receiving it?