How to see my PIN?
Your PIN code is accessible at any time in your Cards section from your desktop or mobile app. To find it:
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Go to the Cards section
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Select your card
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Click on See PIN
💡 If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your associated phone.
☝️ Have a doubt on your PIN? Please do check it before trying again. Indeed, if you enter 3 times a wrong code, your card will be blocked and you’ll need to change your PIN.
How to change my PIN?
If you entered 3 times a wrong code or just forgot it, you can reset your PIN code anytime from your application.
To reset your PIN code:
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From the section Business Account, click on Cards
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From the right tab of your screen, click on Reset PIN and define a new card PIN code
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To finalize the activation, simply make one ATM withdrawal with your PIN or pay in-store using your PIN
☝️ Upon receipt of your card, if you do not remember the first PIN defined during the order, it won't be possible, for security reasons, to request a reset.
In this case, you will have to delete this card and order a new one.